Schedule of Fees
We publish every fee we charge. Most fuel companies don't.
You usually find out at the invoice instead, but we'd rather you see the entire picture before you sign, including the charges that don't make us look good, so you can compare us honestly against anyone else in the Hudson Valley.
Most customers on automatic delivery see exactly one fee from this page: the environmental compliance fee. Nearly everything below covers emergency trips, missed appointments, and running out of fuel: all of which automatic delivery is designed to prevent.
And hey: if a fee here doesn't make sense to you, please give us a call and ask, because that's a problem with how we've explained it, and we'll make sure we do better.
Fees that apply to regular service
These are the only charges a customer in good standing on automatic delivery should expect to see.
| Fee | Details | Amount |
|---|---|---|
| Environmental Compliance | Covers spill-prevention equipment, containment, and the regulatory reporting required on every delivery we make. Some fuel dealers show no delivery fee at all. That doesn't mean the cost isn't there, it means it's inside the price per gallon, where you can't see it or compare it. We break it out so you can. | $15.99 per delivery |
| Annual Tank Lease | Ten dollars a year. We think a tank lease should be a formality, not a profit center. | $10.00 per year |
| Monthly Meter Read | Applies only to metered accounts, where a Kimlin employee physically visits and reads your meter each month. Most residential customers are not on metered service and never see this. | $10.99 per month |
Environmental Compliance
Covers spill-prevention equipment, containment, and the regulatory reporting required on every delivery we make. Some fuel dealers show no delivery fee at all. That doesn't mean the cost isn't there, it means it's inside the price per gallon, where you can't see it or compare it. We break it out so you can.
Annual Tank Lease
Ten dollars a year. We think a tank lease should be a formality, not a profit center.
Monthly Meter Read
Applies only to metered accounts, where a Kimlin employee physically visits and reads your meter each month. Most residential customers are not on metered service and never see this.
Fees you can avoid completely
Every charge in this section applies only to will-call customers or to fuel run-outs. If you're on automatic delivery, none of them apply to you. We track your usage and schedule deliveries before you get low, that's the entire point of the program, and it's free to join.
| Fee | Details | Amount |
|---|---|---|
| Special Trip | Charged when a will-call customer runs out and needs an off-schedule emergency delivery. An emergency run means pulling a truck and a driver off a planned route mid-day, and the price reflects how much notice we have to work with. This fee does not exist for automatic delivery customers, because we don't let them run out. And we waive it the first time it happens to you. Running out once is a bad day. We'll cover it. | $199.99 (72 hrs) / $299.99 (48 hrs) / $399.99 (24 hrs) |
| Leak Check | Required by national fuel gas code any time a propane system loses pressure. We are not permitted to restore service without performing one. This is a safety requirement, not a Kimlin policy. | $69.99 |
| Light Pilot | When a run-out means a technician has to come into the home and relight pilots. | $69.99 |
| Prime & Restart (oil) | An oil system that runs dry has to be bled and restarted before it will fire again. | $69.99 |
| Out of Route | Charged only when a scheduled-delivery customer reports being out of gas, we send a truck off route to help, and the tank turns out not to be empty. | $95.00 |
| Return Trip | Charged when we arrive and the driveway is unplowed or blocked. Never charged on the first attempt, only on repeat trips after we couldn't safely reach your tank. | $59.99 |
| 4WD Truck | For deliveries to snow-blocked driveways that require our specialized small 4WD truck. We always call you for approval before using this vehicle and charging this fee. You will never find this on an invoice you didn't agree to first. | $375.00 |
Special Trip
Charged when a will-call customer runs out and needs an off-schedule emergency delivery. An emergency run means pulling a truck and a driver off a planned route mid-day, and the price reflects how much notice we have to work with. This fee does not exist for automatic delivery customers, because we don't let them run out. And we waive it the first time it happens to you. Running out once is a bad day. We'll cover it.
Leak Check
Required by national fuel gas code any time a propane system loses pressure. We are not permitted to restore service without performing one. This is a safety requirement, not a Kimlin policy.
Light Pilot
When a run-out means a technician has to come into the home and relight pilots.
Prime & Restart (oil)
An oil system that runs dry has to be bled and restarted before it will fire again.
Out of Route
Charged only when a scheduled-delivery customer reports being out of gas, we send a truck off route to help, and the tank turns out not to be empty.
Return Trip
Charged when we arrive and the driveway is unplowed or blocked. Never charged on the first attempt, only on repeat trips after we couldn't safely reach your tank.
4WD Truck
For deliveries to snow-blocked driveways that require our specialized small 4WD truck. We always call you for approval before using this vehicle and charging this fee. You will never find this on an invoice you didn't agree to first.
Fees tied to a specific event
| Fee | Details | Amount |
|---|---|---|
| Installation | Connecting a new tank to an existing stub. Includes dispatch and the code-required leak check. | $99.98 |
| Move In / Move Out Check | Gauge reading, refund to the prior occupant, and setup for the new one. Includes dispatch and half of the standard leak check. | $64.99 |
| Meter Read (Move In / Move Out) | The final meter reading when an account closes, so you're billed only for fuel you actually used. Deducted from your security deposit; the remaining deposit is returned to you. | $25.00 |
| Tank Removal | 250gl or 330gl: $109.00 / 100lb, 50gl, 420lb, or 500gl: $129.00 / 1000gl: $179.00 / each additional tank: $75.00. We keep removal affordable on purpose. If you decide to leave, the exit shouldn't be the expensive part. | $109.00 to $179.00 |
| Early Termination | Charged when a customer ends a service agreement before the contract term is up. This is separate from any outstanding balance and from tank removal. | $150.00 |
| Pump Off | Recovering the propane still inside a tank we're picking up. | $79.00 |
| Recovery | You're credited at whichever of the two is lower for you. | $1.99/gal or last bill price, whichever is lower |
| Missed Appointment | Charged when a technician is dispatched to your home and no one is there. We don't charge this if you call ahead to reschedule. Give us notice and there's no fee. | $105.00 |
| Cooking Tank Rental | Annual rental for a Kimlin-owned cooking tank. This covers the tank only -- propane is billed separately at the current delivery rate. There is no minimum use requirement, so you pay the same flat rental rate regardless of how much you cook. | $95.99 per year |
| Minimum Use | Applies when your annual usage falls below your tank's capacity, one full turn of the tank per year. This fee bills automatically, but call us and we'll review it. If your circumstances changed, we'd rather fix it than argue about it. And if your usage is seasonal or low, talk to us before you sign: a smaller tank usually eliminates this fee entirely. | Tank size|Minimum usage|Cost 120 gallon tank|100 gallons|$199.99 250 gallon tank|200 gallons|$299.99 330 gallon tank|285 gallons|$299.99 500 gallon tank|400 gallons|$499.99 1,000 gallon tank|800 gallons|$899.99 |
Installation
Connecting a new tank to an existing stub. Includes dispatch and the code-required leak check.
Move In / Move Out Check
Gauge reading, refund to the prior occupant, and setup for the new one. Includes dispatch and half of the standard leak check.
Meter Read (Move In / Move Out)
The final meter reading when an account closes, so you're billed only for fuel you actually used. Deducted from your security deposit; the remaining deposit is returned to you.
Tank Removal
250gl or 330gl: $109.00 / 100lb, 50gl, 420lb, or 500gl: $129.00 / 1000gl: $179.00 / each additional tank: $75.00. We keep removal affordable on purpose. If you decide to leave, the exit shouldn't be the expensive part.
Early Termination
Charged when a customer ends a service agreement before the contract term is up. This is separate from any outstanding balance and from tank removal.
Pump Off
Recovering the propane still inside a tank we're picking up.
Recovery
You're credited at whichever of the two is lower for you.
Missed Appointment
Charged when a technician is dispatched to your home and no one is there. We don't charge this if you call ahead to reschedule. Give us notice and there's no fee.
Cooking Tank Rental
Annual rental for a Kimlin-owned cooking tank. This covers the tank only -- propane is billed separately at the current delivery rate. There is no minimum use requirement, so you pay the same flat rental rate regardless of how much you cook.
Minimum Use
Applies when your annual usage falls below your tank's capacity, one full turn of the tank per year. This fee bills automatically, but call us and we'll review it. If your circumstances changed, we'd rather fix it than argue about it. And if your usage is seasonal or low, talk to us before you sign: a smaller tank usually eliminates this fee entirely.
Account and payment
Standard across the industry. Listed here because we list everything.
| Fee | Details | Amount |
|---|---|---|
| NSF Check | Charged when a check payment is returned by your bank due to insufficient funds. If you pay by check and it bounces, this fee covers the cost of the returned item. Paying by credit card or setting up automatic bank draft eliminates any chance of seeing this charge. | $60.00 |
| Finance Charge | Applied per billing cycle to balances 30 or more days overdue. | Per billing cycle |
| Disconnect | For dispatching an employee to lock a tank or meter following non-payment or a move-out credit request. | $39.95 |
| Locked Meter | For dispatching an employee to lock a meter following non-payment or a move-out credit request. | $39.99 |
| Reconnect | For dispatching an employee to unlock a tank or meter. | $79.99 |
NSF Check
Charged when a check payment is returned by your bank due to insufficient funds. If you pay by check and it bounces, this fee covers the cost of the returned item. Paying by credit card or setting up automatic bank draft eliminates any chance of seeing this charge.
Finance Charge
Applied per billing cycle to balances 30 or more days overdue.
Disconnect
For dispatching an employee to lock a tank or meter following non-payment or a move-out credit request.
Locked Meter
For dispatching an employee to lock a meter following non-payment or a move-out credit request.
Reconnect
For dispatching an employee to unlock a tank or meter.
Questions about any of this?
Call us at (845) 255-7324. We'd rather answer the question now than have it turn up on an invoice.
Fees listed are current as of July 2026 and are subject to change.
Refund Policy
Refunds for pre-paid propane or heating oil are processed in accordance with the terms of your Customer Agreement. If you have unused pre-paid gallons at the time of account termination, Kimlin Energy will refund the Fixed Price for each unused gallon minus the applicable Pre-Buy Restocking Fee ($1.99/gallon or the Fixed Price, whichever is lower). For questions about a specific refund or charge on your account, please contact our Customer Service team directly.
Immediate Contact
Need Help Right Now?
Call us directly, our customer support team is standing by.
Email Us
Send a Direct Email
Reach our team directly. We respond during normal business hours.
Hours of Operation
Mon – Fri: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed
Quick Contact Form
We're Ready When You Are
Send a quick message and we'll reach back out shortly.